Wilco Source’s Payer Operations Optimization service is designed to streamline operations for healthcare payers, ensuring seamless member and provider experiences across all channels. Our solutions focus on improving member interactions, enhancing enrollment processes, and optimizing medical management. Leveraging Salesforce technologies, we enable payers to achieve better member retention, improved health outcomes, and operational efficiency. Whether implementing digital transformation for member services or optimizing network management, our tailored solutions are built to meet the specific challenges of the healthcare payer landscape. With over 10 years of exclusive focus on HLS and Salesforce, our relentless commitment drives successful outcomes for our HLS clients with the fastest time to market.

Benefits

Enhanced Member Experience

Improve member interactions through multi-channel communication and self-service options, fostering better retention.

Improved Medical Management

Implement solutions that enhance medical management, leading to better health outcomes and operational efficiency.

Integrated Network Management

Ensure seamless provider and network management with a unified platform that offers a single source of truth.

Case Studies

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Data Chaos to Data clarity

Did you know inconsistent patient enrolment processes can lead to data chaos and disrupt patient care? Find out how a leading healthcare provider tackled this challenge head-on with a robust API powered by MuleSoft.

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From Enrollment to Insights

Struggling to track real-time trends and ensure audit readiness in your patient enrolment processes? Look no further! Explore how we empowered a leading US pharmaceutical distributor with MuleSoft

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Turbocharging Support with Speed!

From manual processes to real-time updates—uncover how we helped a large specialty pharmaceutical service group accelerate their order status updates from 8-hour delays to just 15 minutes.

From Legacy to Leading-Edge

Unlock new levels of efficiency in Salesforce migration! Learn how we empowered a leading software quality assurance company with Salesforce migration and SharpSpring integration, enabling them to better manage their leads, opportunities and campaigns.

$2M Annual savings & 15% Workforce Saving

Discover how we revolutionized drug supply chains for a global healthcare leader with a unified hub services platform, integrating patient intake, benefits verification, and claims management in 4 weeks saving $2M annually.

Revolutionizing Sales Strategy with Salesforce

Managing opportunities was a nightmare for a global biomedical testing instrument manufacturer. Learn how we leveraged Salesforce to streamline sales process, automate opportunity creation, and improve lead management.

Streamline Q2C with Accuracy and Automation

Ready to see how automation is transforming healthcare diagnostics? Here’s how we helped a leading molecular diagnostics company revolutionize their quoting process with Salesforce CPQ, slashing turnaround times and ensuring data accuracy

Rewrite Medical CPQ Playbook

Imagine reducing complex quoting processes from days to hours! That’s what we did for Cepheid, with Salesforce CPQ. No more silos of data, or errors – just seamless, real-time updates and increased efficiency.

Making Cancer Diagnostics Faster and Smarter

From data silos to a unified source of truth—find out how we helped a leading cancer diagnostics company harness the power of Salesforce CPQ to streamline their Q2C ensuring accurate, real-time pricing s across continents.