Transforming Legacy Platforms

Launch 50+ Copay Initiatives with Salesforce Migration and Modernize HCP Portals

Challenge

A leading global life sciences services provider struggled to migrate from legacy platforms to Salesforce. Key Salesforce initiatives stalled, and programs couldn’t scale to meet client demands.

Solution

Wilco Source implemented Salesforce Health Cloud and Experience Cloud for HCP and patient portals, migrating six HUB programs and 50+ copay programs. The solution created a modern, scalable architecture.

Impact

60+

programs supported

50+

copay programs implemented

10+

HCP portals live

99%

SLA achievement across operations