Revolutionizing Case Management

Drive Faster Time-to-Value with Salesforce HUB and Proven $3M Savings

Challenge

A top 10 US healthcare company needed to modernize case management, replacing cumbersome fax-based workflows and legacy full-stack systems. Compliance with 21 CFR Part 11 was at risk, and enrollment processes slowed new program launches.

Solution

Wilco Source built a Salesforce Health Cloud and MuleSoft-powered HUB platform supporting multi-product enrollment, reimbursement, and patient assistance programs. Leveraging 70% out-of-the-box features with MuleSoft APIs and pharmacy integrations, the platform ensured scalability, security, and compliance.

Impact

$3M

savings post-implementation

$2M

additional workflow savings

15%

workforce efficiency gains, no new hires

Reduced

program launch from 3 months to 4 weeks