Life Sciences Solutions
The modern Life Sciences organization is powered by advanced technological systems, ensuring streamlined operations and optimal patient outcomes.
At Wilco Source, we empower these organizations to enhance efficiency and improve patient-centricity across the continuum of care through tailored Salesforce solutions.
INDUSTRY SOLUTIONS
How We Can Help
Patient Engagement
Where technology meets compassionate care.
Enhance patient retention and loyalty, driving increased revenue and cost savings through streamlined operations and improved therapy adherence.
For Patients
Seamless, personalized patient journeys every time.
For Support
Empower agents with real-time patient insights for swift, informed support.
For Providers
Enhance transparency and collaboration, fostering deeper patient trust through better patient understanding.
For Pharmacists
Streamline pharmacy operations with instant, holistic patient data at your fingertips.
Call Center Solutions
Customer service that adapts for today and tomorrow’s patients.
Strengthen customer relationships and confidence, driving efficiency to improve patient experiences.
For Patients
Ensure timely, accurate, and personalized care interactions.
For Providers
Streamlined operations allow for more focused and efficient patientprovider relationships across the continuum of care.
For Payers
Open communication channels lead to faster claim resolutions and increased member satisfaction.
For Third Parties
Integrated platforms simplify case management, improving response times and quality of support.
Digital Engagement
Where virtual spaces meet collaborative care.
Transform virtual interactions into meaningful collaborative care experiences through resource-rich health communities.
For Patients
Foster an inclusive space that seamlessly connects with their care providers.
For Support
Streamline query resolution by leveraging communitydriven insights and shared expertise.
For Providers
Fast-track patient enrollments and enhance support throughout the care journey.
For Pharmacists
Maximize therapy adherence through enabling comprehensive therapy support services.
Data Analytics and Reporting
Enhanced operational insights through a holistic business view.
Visualize the end-to-end patient journey and gain operational insights through clean, integrated dashboards
Data Warehouse
Connect disparate systems and thirdparty data for holistic, accurate reporting dashboards.
Dashboards
Bring data transparency to business users through unified, real-time reporting up-to-date dashboards.
Operational Insights
Accurately measure SLAs against KPIs to ensure operational success across teams.
AI/ML
Make your data instantly actionable with conversational AI and predictive analytics.
